Description

Octoplus Server Credits Consumption
(for Octoplus Box/Dongle owners)

Operation	Price
Samsung – Read Codes (Box users with Samsung activation)**	0-110 credits
Samsung and LG phones with T-Mobile App**	50-100 credits
LG – Decode, Repair IMEI (A/ B), Reset FRP (Box users with LG activation)*	100 credits
LG – Reset FRP (Box users with Octoplus FRP Tool Activation, Octoplus FRP Dongle users)*	100 credits
Huawei Kirin*** – Remove FRP / Read & Write Cert	0 credits
Huawei Kirin*** – Change Model/Vendor/Country	0 credits
Huawei Kirin*** – Network Factory Reset	0 credits

*Developer provides support only for those phones which are on the list of supported. Not all servicing features can be applied to some supported models, due to difference of hardware / software versions.

**Price depends on the phone model and can be checked in Octoplus Samsung / LG software (as shown on the pictures below)

***Added FREE support (no credits needed) for all Huawei phones on all supported CPUs (Kirin 710/810/820/980/985/990/990 5G)

Operation Details:

Read Codes

Processing time: Instant
Devices which DON’T REQUIRE CODE are not supported
Devices with T-Mobile App are not supported

Factory Decode

Processing: 1-9 business days
Devices which DON’T ASK FOR CODE, Devices with triggered KNOX, Devices with “T-Mobile App”, Sprint devices, are not supported and credits will not be refunded!

Samsung and LG phones with T-Mobile App

Not all data carriers are supported
Models can be checked in Octoplus Samsung / LG software

Supported Phones:

Samsung:

Decode TMB/SPCS – 50 credits:
- Samsung Galaxy J3 Prime SM-J327T, SM-J327T1
- Samsung Galaxy J7 Prime SM-J727T, SM-J727T1
Decode TMB/SPCS – 60 credits:
- Samsung Galaxy Core Prime SM-G360T, SM-G360T1
- Samsung Galaxy Grand Prime SM-G530T, SM-G530T1
- Samsung Galaxy S7 SM-G930T
- Samsung Galaxy S7 SM-G930T1, S7 Edge SM-G935T, S8 SM-G950U, SM-G950U1, S8+ SM-G955U, SM-G955U1
- Samsung Galaxy Note 8 SM-N950U, SM-N950U1, S8 Active SM-G892U, S9 SM-G960U, SM-G960U1, S9+ SM-G965U, SM-G965U1
Decode TMB – 60 credits:
- Samsung Galaxy Note 9 SM-N960U and SM-N960U1
Decode ATT – 80 credits:
- Samsung Galaxy Note 10 SM-N975F (requests to enter a code for decoding when inserting an unsupported SIM card)
Decode ATT / Cricket – 60 credits:
- Samsung Galaxy Note 10 SM-N970U, SM-N975U (BIT1) (requests to enter a code for decoding when inserting an unsupported SIM card)

New Factory SPR Decode method for Samsung via server – 50 credits:

Old Decoding SPR method for Samsung via server – 50 credits:

Read Codes via server – 0 credits:

SM-A310F, SM-A310FD, SM-A310M, SM-A310MD, SM-A310N0, SM-A310Y
SM-A510F, SM-A510FD, SM-A510K, SM-A510L, SM-A510M, SM-A510MD, SM-A510S, SM-A510Y, A510YD
SM-A710F, SM-A710FD, SM-A710K, SM-A710L, SM-A710M, SM-A710MD, SM-A710S, SM-A710Y
SM-G600F
SM-G610F
SM-G611F, SM-G611FF
SM-G890A
SM-G920A, SM-G920AZ, SM-G920F, SM-G920FD, SM-G920I, SM-G920K, SM-G920L, SM-G920S, SM-G920T, SM-G920T1, SM-G920W8
SM-G925A, SM-G925F, SM-G925FQ, SM-G925I, SM-G925K, SM-G925L, SM-G925S, SM-G925T, SM-G925T1, SM-G925W8
SM-G9287, SM-G9287C
SM-G928C, SM-G928F, SM-G928G, SM-G928I, SM-G928K, SM-G928L, SM-G928N0, SM-G928S, SM-G928T, SM-G928W8
SM-G930F, SM-G930FD, SM-G930K, SM-G930L, SM-G930S, SM-G930W8
SM-G935F, SM-G935FD, SM-G935K, SM-G935L, SM-G935S, SM-G935W8
SM-J7108
SM-J710F, SM-J710FD, SM-J710FN, SM-J710FQ, SM-J710FZ, SM-J710GN, SM-J710K, SM-J710MN
SM-N920A
SM-N930F, SM-N930FD, SM-N930K, SM-N930L, SM-N930S
SM-T585, SM-T585C
SM-T715, SM-T715C, SM-T715N0, SM-T715Y
SM-T815, SM-T815C, SM-T815N0, SM-T815Y
SM-T817W

Read Codes via server – 30 credits:

SM-A107F, SM-A107M
SM-A315F, SM-A315G, SM-A315N
SM-A415F

Read Codes via server – 50 credits:

Read Codes via server – 80 credits:

SM-A750C, SM-A750F, SM-A750FN, SM-A750G, SM-A750GN
SM-A920F
SM-G8750
SM-G8850
SM-G8858
SM-G885F, SM-G885S, SM-G885Y
SM-G8870, SM-G887F
SM-G9600, SM-G9608, SM-G960F, SM-G960N, SM-G960U, SM-G960U1, SM-G960W
SM-G9650, SM-G965F, SM-G965N, SM-G965U, SM-G965U1, SM-G965W
SM-G970F, SM-G970N
SM-G973F, SM-G973N
SM-G975F, SM-G975N
SM-G977B, SM-G977N
SM-G980F
SM-G981B
SM-G985F
SM-G986B
SM-G988B
SM-G991B
SM-G991N
SM-G996B
SM-G996N
SM-G998B
SM-G998N
SM-J810F, SM-J810G, SM-J810M, SM-J810Y
SM-N960F, SM-N960FD, SM-N960N
SM-N970F
SM-N971N
SM-N975F
SM-N976B, SM-N976N
SM-T725, SM-T725C, SM-T725N

Read Codes method via Upload Mode for Samsung via server – 110 credits (devices that request codes):

SM-N980F
SM-N981B
SM-N985F
SM-N986B

Read Codes for Samsung via server – 110 credits (devices that request codes):

SM-G970U, SM-G970U1, SM-G970W (BIT3/BIT4)
SM-G973U, SM-G973U1, SM-G973W (BIT3/BIT4)
SM-G975U, SM-G975U1, SM-G975W (BIT3/BIT4)

Other models:

LG:

Decode TMB – 100 credits

H345, MS345, H631, MS631, H811, H811VK, K330, MS330, K428, MS428, K550, K550BN, K550BNGO1, MS550, M210, MS210, MP260, TP260, MP450, TP450, X210MA, X212TA, H901, H918, H932, H932U, H830, H872

Reset FRP – 100 credits

LG G7 ThinQ (G710AWMH, G710EM, G710EMW, G710PM, G710TM, G710ULM, G710VM)
LG G7 Fit (Q850EM, Q850EMW)
LG V35 ThinQ (V350AWM, V350ULM)
LG V40 ThinQ (V405EB, V405EBW, V405TA, V405UA, V409N)
LG V20 (H918)
LG V30 (H932, H932U)

Decode, Repair IMEI (A/ B), Reset FRP – 100 credits

LMX410MK, LMX410PM, LMX410UL
LMX410BCW, LMX410BTW, LMX410FCW, LMX410FT, LMX410FTW, LMX410HC, LMX410NOW, LMX410RC, LMX410YC, LMX410ZCW, LMX410ZO

Q610ZA, Q610ZAW, Q610ZM, Q610ZMW
Q710AL, Q710FA, Q710FM, Q710GX, Q710HS, Q710HSW, Q710NAW, Q710RA, Q710YAW, Q710YBW, Q710YMW, Q710ZM, Q710BAW

V400N
V405N

X120EMW
X120BMW, X120HM, X120JM, X120WM, X120YMW, X120ZM, X120ZMW
X130IM
X420AS, X420BMW, X420EM, X420EMW, X420HM, X420ZM, X430BMW, X430EMW
X420N (2019 version)
X440IM
X510K, X510L, X510S, X510EW, X510WM
X520ZAW, X520BMW, X520EMW, X520HM, X540EMW, X540BMW
X525ZAW, X525BAW, X525EAW, X525HA, X525ZA
X625N

Decode, Reset FRP – 100 credits

LMX410EO, LMX410EOW, LMX410FC, LMX410FO, LMX410NCW, LMX410YCW
Q610FA, Q610BA, Q610EA, Q610EM, Q610EMW, Q610FM, Q610FS, Q610IS, Q610NA, Q610NM, Q610YB, Q610YN

Reset FRP – 100 credits

G710AWM, G710N, G710RN
Q850EA, Q850EAW, Q850FA, Q850QM
Q910UM
V350EM, V350EAW, V350N
V405QA, V405UAL

Octoplus Server Credits Consumption
(for Octoplus Suite software users)

In order to use Octoplus Server Credits without Octoplus Box/Dongle you need to download Octoplus Suite

Octoplus Suite – Outstanding Features

Decode
Repair IMEI
Repair TA
Read/Write TA (no charge)
Read Info. (no charge)
Write Firmware for FREE!
Remote Services via IMEI (can be found in Remote Service tab)

Octoplus Suite – Samsung and LG

Supported Phones:

Samsung:

LG:

H345, MS345, H631, MS631, H811, H811VK, K330, MS330, K428, MS428, K550, K550BN, K550BNGO1, MS550, M210, MS210, MP260, TP260, MP450, TP450, X210MA, X212TA, H901, H918, H932, H932U, H830, H872

Octoplus Suite – Other Brands

Note! You can buy UNLIMITED servicing procedures activation for Sony Ericsson mobiles! It will cost you 400 Octoplus Server credits. If you do not need one you can still decode Sony Ericsson mobiles but for a lower price, because we’ve reduced Sony Ericsson decoding price to 40 credits for Octoplus cards owners!

You can buy Octoplus Unlimited Sony Ericsson + Sony Activation here.

How to add Octoplus Unlimited SE+Sony Activation

Octoplus Box (with / without)	Decode	Repair IMEI	Decode Bootloader
Sony Ericsson + Octoplus Box	40	40	N/A
Sony Ericsson without Octoplus Box	80	80	N/A
Sony Ericsson + SE + Sony Unlimited	0	0	N/A
Huawei Modems + Octoplus Box	20	0	N/A
Huawei Modems without Octoplus Box	40	10	N/A
Sky + Octoplus Box	0	N/A	N/A
Sky without Octoplus Box	10	N/A	N/A
ZTE + Octoplus Box	0	N/A	N/A
ZTE without Octoplus Box	30	N/A	N/A
Alcatel Modem + Octoplus Box	0	N/A	N/A
Alcatel Modem without Octoplus Box	10	N/A	N/A
Sony + Octoplus Box	50	100	0
Sony without Octoplus Box	100	150	20
Sony + SE + Sony Unlimited	0	0	N/A

Octoplus Suite – Supported Phones:

Alcatel

OT-C-series: OT-C700, OT-C701, OT-C707, OT-C717, OT-C820
OT-S-series: OT-S215, OT-S218, OT-S319, OT-S320, OT-S321, OT-S520
OT-V-series: OT-V670
S-series: S220L
X-series: X030X, X060S, X070S, X080S, X090S, X100X, X200S, X200X, X210S, X210X, X215S, X220S, X225L, X225S, X228L, X230E, X230L, X230S

Huawei

E-series: E153, E153 (11.609.18.20.883), E153 (11.609.18.21.135), E153 (11.609.18.22.883), E153 (FW 11.609.18.20.174), E153 (FW 11.609.18.20.222), E1550, E1550 (Idea India, FW:11.609.20.02.356), E1550 (Idea India, FW:11.609.20.03.356), E1552, E1553, E156, E156B (Telcel Mexico, FW: 11.608.05.00.46), E156G, E158 (FW 11.609.20.00.174), E158 FW 11.609.18.01.158, E160G, E161, E173, E173 (Airtel Nigeria, FW: 11.126.29.01.408), E173 (Airtel Tanzania, FW: 11.126.16.00.846), E173 (Beeline Uzbekistan, FW: 11.126.16.04.883), E173 (FV 11.126.16.17.209), E173 (FW 11.126.16.04.174), E173 (Metfone Combodia, FW: 11.126.15.00.592), E173 (MobiFone Vietnam, FW: 11.126.85.00.516), E173 (Mobinil Egypt, FW: 11.126.56.17.272), E173 (MTS Uzbekistan, FW: 11.126.15.00.634), E173 (MTS Uzbekistan, FW: 11.126.16.01.634), E173 (MTS Uzbekistan, FW:11.126.16.04.634), E173 (Safaricom Kenya, FW:11.126.15.00.94), E173 (Safaricom Kenya, FW:11.126.16.04.94), E173 (Vietell Vietnam, FW: 11.126.16.00.439), E173 (Vietnamobile, FW: 11.126.16.04.556), E1731, E1731 (Airtel India, FW: 11.126.16.04.284), E1731 (Airtel India, FW:11.126.29.00.284), E1731 (Airtel India, FW:11.126.29.01.284), E1732, E1732 (Idea India, FW: 11.126.16.01.356), E1732 (Idea India, FW: 11.126.29.00.356), E1732 (Idea India, FW:11.126.16.00.356 Build: MAR 04 2011 12:28:46), E1750, E1762, E220, E270, E271, E272, E303, E303 HiLink, E303s HiLink, E3121, E3131, E3131 HiLink, E3251 HiLink, E3276, E352, E352b, E353, E353 HiLink, E355, E357, E359, E367, E368, E369, E372, E392, E397, E398, E586, E587, E612, E618, E620, E630, E630+, E660, E660A, E756, E800, E870, E880
K-series: K3765, K3765 (Vodafone Egypt, FW: 11.126.03.10.37), K3770, K3771, K3772, K4505, K4510, K4511, K4605, K5005
U-series: U8655-51

LG

H345, MS345, H631, MS631, H811, H811VK, K330, MS330, K428, MS428, K550, K550BN, K550BNGO1, MS550, M210, MS210, MP260, TP260, MP450, TP450, X210MA, X212TA, H901, H918, H932, H932U, H830, H872

Sky

IM-A-series: IM-A600S, IM-A630K, IM-A650S, IM-A690S
IM-R-series: IM-R470S, IM-R520S
IM-S-series: IM-S350, IM-S370, IM-S380K, IM-S410K, IM-S500K, IM-S550S, IM-S610K
IM-U-series: IM-U310, IM-U440S, IM-U460K, IM-U490S, IM-U530K, IM-U570K, IM-U585S, IM-U590S, IM-U660K

Sony Ericsson

E-series: E10a, E10i, E15a, E15i, E16a, E16i
LT-series: LT15a, LT15at, LT15i, LT18a, LT18i
MK-series: MK16a, MK16i
MT-series: MT11a, MT11i, MT15a, MT15i
R-series: R800, R800a, R800at, R800i, R800x
SC-0-series: SC-01B
SK-series: SK17a, SK17i
SO-0-series: SO-01B, SO-01C, SO-02C, SO-03C
ST-series: ST15a, ST15i, ST17a, ST17i, ST18a, ST18i
U-series: U20a, U20i
WT-series: WT19a, WT19i
X-series: X10a, X10i
Z-series: Z1i

Please note that Repair IMEI / Decode procedures won’t work for Sony Ericsson phones which were manufactured after 12W10 (12W11, 12W12, 12W13 and later) (phones with so-called new security).

There are no restrictions on Sony devices manufacturing date.

You can find phone’s production date on the sticker under the battery:

Sony

C-series: C1504, C1505, C1604, C1605, C1904, C1905, C2004, C2005
E-series: E6553
LT-series: LT26i
ST-series: ST21a, ST21a2, ST21i, ST21i2, ST23a, ST23a2, ST23i, ST23i2, ST26a, ST26i

ZTE

A-series: A230, A261+
F-series: F100
GR-series: GR220, GR222, GR236M, GR250
GS-series: GS516
GX-series: GX760, GX761
MF-series: MF100, MF190S, MF591 (FW: BD_MF591V1.0.0B07)
N-series: N261, N281
Orange -series: Orange MIAMI, Orange Rio, Orange Vegas
P-series: P736V
S-series: S508
SFR -series: SFR 114, SFR 132, SFR 151, SFR 231, SFR 232, SFR 241, SFR 251, SFR 251MSN, SFR 341, SFR 342, SFR 343
T-Mobile -series: T-Mobile Vairy Touch
TMN -series: TMN BlueBelt, TMN BlueBelt II, TMN Ministone, TMN SilverBelt, TMN SoftStone
Vodafone -series: Vodafone INDIE
X-series: X630, X632, X760, X761, X960, X990, X991
Z-series: Z525

Octoplus Server Credits – F.A.Q.

Q1: What is the main purpose of Octoplus Server Credits?

A1: Octoplus Server Credits allow you to perform Decode / Read Codes, Remove FRP operations on Samsung phones and Decode LG phones.

Q2: How can I check if I need Octoplus Server Credits?

A2: You will probably need Octoplus Server Credits to perform Decode / Read Codes, Remove FRP. It depends on phone model, so we recommend you to check supported phones list and credits consumption before performing the operation.

Q3: Where can I find login and password for Octoplus Server Credits service usage?

A3: You have to purchase Octoplus Server Credits first. Following a successful transaction, you will receive an email with all the information about your new account, including your login and password.

Q4: I have a certain amount of credits on my account, however, I do not have enough of them for a certain operation.

A4: You have to order the required amount of credits. While ordering, in the corresponding field you need to specify all your current account details and how many credits you lack. Otherwise, we will create a new account with the purchased amount of credits.

Q5: I had a certain amount of credits on my account. I ordered some more credits for a certain operation from a reseller. However, the reseller created a new account. How do I combine my existing credits with new ones?

A5: You need to contact our technical support in online chat or you can send an email to [email protected] with a detailed explanation why you need to combine two accounts and give both account details (numbers of orders that included purchase of these accounts will be the best).

Q6: I forgot or I don`t know my login or password for my Octoplus Server Credits account.

A6: Please, make sure you have purchased Octoplus Server Credits before. If you haven`t you need to buy them first. After that, you will receive an email with all the information about your new account, including your login and password.
If you forgot or lost your password, you are recommended to send a request to [email protected]. In the request form you must specify your Octoplus Server Credits purchase order number. After that we will be able to help you restore or change your password.

Q7: I am trying to enter the login and password for boot-loader.com account or other services / websites and getting an error about incorrect login.

A7: Logins and passwords from other services (boot-loader, etc.) are not suitable for logging into Octoplus Server Credits account. These are different services, they are not related to each other.

Q8: I made a request to decode my phone by means of remote servers but the phone was not decoded. How do I get my credits back?

A8: In case the phone was not decoded, you can send the following information to [email protected]:

ID number of your request
IMEI number of your phone
Phone’s model
Phone’s carrier company

After that, provide a video in high quality (HD) confirming your unsuccessful decode procedure. This video should clearly show phone IMEI number, phone model, how it is locked and the decoding procedure when the code was entered, evenly and slowly. Then upload your video to youtube.com and send the link with the video to our technical support team.
After your video is reviewed and analyzed by developers team, a decision will be made. You will either get your credits back or consulted on what was done incorrectly and how to fix it.
Important! Issues described in this question are related to Factory Decode and Remote Services ONLY and cannot be related to phone decoding procedures via Read Codes or TMB Decode.

Q9: I made a request to decode the phone, but later realized that I made a mistake and phone model is incorrect, I need to decode other device. How do I get my credits back?

A9: Unfortunately, in such case wrongly spent credits cannot be returned because your request has been already processed by remote server and it is waiting for the completion of decode procedure. Please be more careful when you submit your request, make sure that you enter correct device data.

Important! Issues described in this question are related to Factory Decode and Remote Services ONLY and cannot be related to phone decoding procedures via Read Codes or TMB Decode.

Q10: I have sent a request to decode the phone with IMEI number beginning with 99XXXX and locked by Sprint / Verizon. Device was not decoded. How do I get my credits back?

A10: Please be advised, if the phone is locked by Sprint or Verizon and IMEI number starts with 99XXXX, that device cannot be decoded. In this case credits will not be returned.

Important! Issues described in this question are related to Factory Decode and Remote Services only and cannot be related to phone decoding procedures via Read Codes or TMB Decode.

Q11: When I send a request to decode the phone, I receive the following message “Service is busy! Try again later”

A11: This particular message means that remote server is busy right now or being under maintenance. Please try to submit your request a couple of hours later.

Important! Issues described in this question are related to Factory Decode and Remote Services only and cannot be related to phone decoding procedures via Read Codes or TMB Decode.

Q12: When I send a request to decode the phone, I receive the following message “Could not connect to the server! Your IP is in black list!”

A12: This particular message means that you have tried to input incorrect username or password of your Octoplus account too many times. Because of this, to protect servers, your IP address has been blocked on the server side. Your IP address will remain blocked for approximately 30 minutes. Please make sure your account information is correct.

Server Credits Issues:

Server credits issues, like credits loss, double charge must be reported as soon as possible to the following e-mail: [email protected], but not later than 7 days after operation has been performed.

Issue report must contain:

Log files
Box serial number
Octoplus Server Credits account username

Be aware that outdated claims will be declined. For more information please refer to Credits Issues Troubleshooting Guide thread on GSM-forum.

* Developer provides support only for those phones which are on the list of supported. Not all servicing features can be applied to some supported models, due to difference of hardware / software versions.

Detailed information on the further use of the digital product will be sent to your email, specified during registration, when we confirm your payment and process your order.

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